Privacy Policy

Effective Date: 29 July 2026

At ImageTrophy.com, operated by IMAGE ENGRAVERS AND PRINTS (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Legal Name: IMAGE ENGRAVERS AND PRINTS

Business Type: Partnership Firm

GSTIN: 27AACFI4977L1ZT

Registered Address:

Shop No. 1, Kaveri Sankul
M.G. Road, Vakil Wadi
Nashik, Maharashtra – 422001
India

Website: https://imagetrophy.com

Email: support@imagetrophy.com

2. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name
GST Number (if applicable)

Account Information

If you create an account, we may collect:

Username
Encrypted Password
Order History
Wishlist (if available)

Order Information

Products Ordered
Quantity
Delivery Address
Payment Status
Invoice Details

Payment Information

Payments are securely processed through authorised payment gateway providers such as Razorpay.

We do not store your complete debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Date and Time of Access
Pages Visited
Referral Source
Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products
Respond to customer enquiries
Provide customer support
Send order confirmations and shipping updates
Generate invoices
Improve our website and services
Detect fraud and unauthorised transactions
Comply with legal and tax obligations
Maintain customer accounts

We will only use your personal information for legitimate business purposes.

4. Cookies

Our website may use cookies and similar technologies to:

Remember your preferences
Keep you logged in
Improve website performance
Enhance user experience
Maintain shopping cart functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment gateway providers
Courier and logistics partners
Technology service providers
Government or regulatory authorities when legally required

These parties are permitted to use your information only for the services they provide on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

Unauthorised access
Disclosure
Alteration
Misuse
Loss

Although we take appropriate security measures, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

Once the information is no longer required, it is securely deleted or anonymised where reasonably practicable.

8. Your Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of personal information (where legally permissible)
Withdraw consent where applicable

Certain information may need to be retained to comply with legal, accounting, or regulatory requirements.

9. Children’s Privacy

Our website is not intended for children under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, content, or security of those websites. Users are encouraged to review the privacy policies of any third-party websites they visit.